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Description

A strong therapeutic alliance between a healthcare provider and patient is built upon a strong bond, trust, and open communication, all essential for successful healthcare outcomes. Establishing a robust therapeutic alliance relies significantly on non-verbal behaviors, including tone, facial expression, and eye contact. Traditionally, expert feedback was essential for addressing undesirable non-verbal behaviors and cultivating desirable ones; however, technological advancements have introduced the concept of technology-assisted feedback. This would eliminate the immediate need for experts, thus allowing the clinician more time to focus on their clinical skills; however, these methods are scattered across various fields of medical education, technology and engineering, and social sciences. The purpose of this scoping review is to identify and summarize technology-assisted methods used to assess non-verbal behaviors of current and prospective healthcare providers in clinical, research, and educational settings that enhance the quality of the therapeutic alliance between provider and patient.

Disciplines

Other Analytical, Diagnostic and Therapeutic Techniques and Equipment | Telemedicine

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Ctl+Heal: a scoping review on therapeutic alliance and technology

A strong therapeutic alliance between a healthcare provider and patient is built upon a strong bond, trust, and open communication, all essential for successful healthcare outcomes. Establishing a robust therapeutic alliance relies significantly on non-verbal behaviors, including tone, facial expression, and eye contact. Traditionally, expert feedback was essential for addressing undesirable non-verbal behaviors and cultivating desirable ones; however, technological advancements have introduced the concept of technology-assisted feedback. This would eliminate the immediate need for experts, thus allowing the clinician more time to focus on their clinical skills; however, these methods are scattered across various fields of medical education, technology and engineering, and social sciences. The purpose of this scoping review is to identify and summarize technology-assisted methods used to assess non-verbal behaviors of current and prospective healthcare providers in clinical, research, and educational settings that enhance the quality of the therapeutic alliance between provider and patient.