Description
Pharmacy patients who are Medicare beneficiaries may not receive appropriate counseling secondary to inadequate Medicare training amongst pharmacy staff. This can lead to a loss of benefits, compliance issues, and incurred long term costs. The goal of this study is to improve knowledge of Medicare and subsidy programs and measure application of knowledge by pharmacy personnel.
Roseman University of Health Sciences will partner with Medicare Assistance Program (MAP) of Nevada to provide CMS-approved Medicare training to pharmacists and pharmacy technicians in June2022. The 5-hour ACPE accredited curriculum will be provided in-person to attendees. Pharmacists and pharmacy technicians will be assessed on their Medicare baseline knowledge using a questionnaire prior to receiving training. The participants will receive the same questionnaire three months post-training to evaluate their retention and application of information relative to their respective patient populations.
We anticipate that the participants' overall comprehension of Medicare and subsidy programs will improve empowering the pharmacy staff members to provide better patient care to Medicare beneficiaries.
Partnering with state organizations, like MAP or SHIP that exist in every state, can help educate pharmacy teams on Medicare processes and subsidy programs that will give them the opportunity to provide holistic patient centered care.
KEYWORDS: Medicare, Pharmacy, Subsidy, Beneficiaries, Nevada, Holistic, Counseling, MAP, SHIP, Pharmacist
Disciplines
Educational Assessment, Evaluation, and Research
Recommended Citation
Pascacio-Bayles, Kalin; Quick, Laci; and Nakhla, Angela, "Partnering with State Organizations to Improve Pharmacy Staff Understanding of Medicare and Federal/State Subsidy Programs" (2023). Annual Research Symposium. 7.
https://ecommons.roseman.edu/researchsymposium/2023/Other/7
Partnering with State Organizations to Improve Pharmacy Staff Understanding of Medicare and Federal/State Subsidy Programs
Pharmacy patients who are Medicare beneficiaries may not receive appropriate counseling secondary to inadequate Medicare training amongst pharmacy staff. This can lead to a loss of benefits, compliance issues, and incurred long term costs. The goal of this study is to improve knowledge of Medicare and subsidy programs and measure application of knowledge by pharmacy personnel.
Roseman University of Health Sciences will partner with Medicare Assistance Program (MAP) of Nevada to provide CMS-approved Medicare training to pharmacists and pharmacy technicians in June2022. The 5-hour ACPE accredited curriculum will be provided in-person to attendees. Pharmacists and pharmacy technicians will be assessed on their Medicare baseline knowledge using a questionnaire prior to receiving training. The participants will receive the same questionnaire three months post-training to evaluate their retention and application of information relative to their respective patient populations.
We anticipate that the participants' overall comprehension of Medicare and subsidy programs will improve empowering the pharmacy staff members to provide better patient care to Medicare beneficiaries.
Partnering with state organizations, like MAP or SHIP that exist in every state, can help educate pharmacy teams on Medicare processes and subsidy programs that will give them the opportunity to provide holistic patient centered care.
KEYWORDS: Medicare, Pharmacy, Subsidy, Beneficiaries, Nevada, Holistic, Counseling, MAP, SHIP, Pharmacist